Shipping and Returns

  • How long do items take to ship?

    All orders are processed within 2–3 business days of receipt. Orders may not processed or shipped from Friday, 12 pm CST through Sunday, or on holidays.

    Remember, Twyla Designs is a one woman show. If I am experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, you will be contacted you via email.

  • How much is shipping?

    Shipping charges for your order will be calculated and displayed at checkout. Domestic packages are typically shipped USPS.

    Order Amount: up to $35

    $4.00 Shipping & Handling

    *Free shipping on orders of $35 or more.

  • What if I need it fast?

    Reach out if you need items quickly for a gift or a special event. I am happy to quote you rush shipping prices.

  • Do you ship internationally?

    I am thrilled to ship items to anywhere you need them. Please reach out for rates based on your location.

  • What is your return policy?

    Returns can be accepted up to 14 days after shipment. Please email to confirm a return.

    Buy is responsible return shipping costs and any loss in value if an item isn't returned in original condition.

  • Can I return custom items?

    Unfortunately, custom items cannot be returned. If you are not pleased with any custom order, please reach out immediately upon receipt so that we can resolve any issues.